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Book Review

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Guidelines for Investigating Chemical Process Incidents

published by

Center for Chemical Process Safety

of the 

American Institute of Chemical Engineers

347 pages

Preface

The American Institute of Chemical Engineers (AIChE) has a 30-year history of involvement with process safety and loss control for chemical and petrochemical plants.  Through its ties with process designers, builders and operators, safety processionals and academia, the AIChE has enhanced communications and fostered improvement in the high safety standards of this industry.  Its publications and symposia have become an information resource for the chemical engineering profession on the causes of incidents and means of prevention.

The Center for Chemical Process Safety (CCPS), a directorate of the AIChE, was established in 1985 to intensity development and dissemination of the latest scientific and engineering practices for prevention and mitigation of catastrophic incidents involving hazardous materials:  advance the state-of-the-art of engineering practices through research: and develop and encourage the use of undergraduate curricula that will improve the safety knowledge and consciousness of engineers.

Over 80 corporations from all segments of the chemical and hydrocarbon process industries support the Center.  They select CCPS's projects relevant to improved process safety, they furnish the processionals who give the Center's works technical direction and substance, and they help fund the center.  Since its founding, CCPS has cosponsored several international, technical symposia, developed training courses, undertaken research projects and published nine volumes in it Guidelines series, the proceedings of five technical meetings and teaching materials to help integrate process safety into undergraduate chemical engineering programs.  CCPS research projects now in progress will yield new data for improved process safety.

Most CCPS books in print are written for engineers in plant design and operations and address scientific techniques and engineering practices.  Some of the new books embody the philosophy that successful process safety programs result from the committed and active participation of managers at all levels and a systematic approach to press safety that is an integral part of operations management.  The first of these, Guidelines for Technical Management of Chemical Process Safety, is based on the best safety management systems in use within industry and was written for middle and top managers.  It explains the twelve elements that must be considered in an effective program to manage chemical process safety.  The next in this series of publications, Plant Guidelines for Technical Management of Chemical Process Safety, is designed to be used by plant mangers and their staff, and it provides more detail and examples of useful management systems in these twelve elements. 

One of the twelve elements in a process safety management program is the investigation of incidents, the subject of this book.  The target audience for the book is a cross-section of mid-level managers, engineering professionals, and production supervisors who will lead, manage, or participate on an investigation team.  For them, this book in the Guideline series presents techniques for investigating incidents of a serious nature, whether they result in accidents or not, whether they have in-plant or off-plant consequences, or whether they are characterized by actual or potential loss of life and/or property or damage to the environment.  Guidance is also provided for initial establishment of an investigation team and establishment and evaluation of a management system for incident investigation.  Lastly an annotated bibliography is included for safety processionals who may wish to refer to many books available on incident investigation.

The major components in the investigation of an incident are:

  • Identify the root causes.

  • Determine recommendations necessary to prevent a recurrence.

  • Ensure that action is taken on the recommendations.

In many older approaches to investigation of a process incident, the investigation frequently ended when one or two direct or intermediate causes of an incident were identified.  New technology has demonstrated that incidents and accidents are the end result of several failures which contribute tot he event.  The new approaches have proven successful in their application and results.  This book is based upon the new approaches and covers state-of-the-art technology and practices in use for thoroughly investigating an incident.

Consequently, the major principals around which this book was written include the following:

  • Every process incident is a symptom of a system failure.  Successful operation of a process plant results from multiple elements (process, equipment, employees, management practices, and policies) working together as a complete system.  No process incident occurs as a reuslt of any one cause, but is the result of a combination of featrues and/or failures of various system elements.  To prevent accidents, we must, therefore, address system causes, not just direct or immediate causes of incidents.

  • Few, if any process incidents, occur as a result of a single cause.

  • Process incident investigations should follow formal logical methodologies.  The reason for an investigation is to prevent another incident by taking steps to remedy all the system causes.  An investigation is too important for hit-or-miss methods that may overlook significant causes or potential causes.

  • To prevent accidents all of the groups in the system (managers, designers, supervisors, maintainers, operators, engineers, etc) have to work together as a team.  The most significant concept in this book is that all groups involved with a process have a shared responsibility for success and failure in preventing a process incident.  All groups must work together as a team through the life cycle of a plant to minimize incidents.

  • Communication of key learning's from process incident investigations is essential.  Sharing of lessons learned among plants, sites, and companies can help prevent recurrence of similar incidents.  However, there can be legal difficulties in communicating the details of process incident investigations.,  Some groups are exploring means to work around these constraints and communicate necessary incident information.

This Guidelines is an effort to present currently used state-of-the-art information on process incident investigation in a manner that would be most useful to managers and engineers in the chemical and hydrocarbon processing industries.  We look forward to the day when there will be news and even better investigation techniques and systems, and a second edition of this book will be a necessity.

Finally, the cornerstone of a successful investigation is the investigator's commitment to excellence.  Excellence requires finding all the system causes, developing workable and innovative solutions to failures found and to problems encountered, testing new ideas, and continuing to look for better methods, techniques, and remedies.  The reward of excellence is the prevention of accidents and better protection of employees, neighbors, and the environment.

Table of Contents

Introduction

The relation of incident investigation to management of process safety.

The needs for and benefits of incident investigation.

Incident classification and definitions.

Concepts for process incident investigation.

Objectives of this book.

Arrangement of this book.

References.

Basic Incident Investigation Techniques

Philosophy for process incident investigation.

Anatomy of the process-related incident.

Theories of incident causation.

Human factors considerations in incident causation.

Techniques for incident investigation.

Review of analytical techniques.

Validity and user-friendliness.

Some observations.

Application of PSH techniques.

Incident data bases.

Types and sources of historical data.

General considerations of data base structures.

References.

Investigating Process Safety Incidents.

Management responsibilities.

Near-miss incidents.

Classification.

Activating the investigation team.

The process safety incident investigation team.

Purpose and general concepts.

Team leader.

Team composition.

Development of specific plan for investigating a specific incident.

Team operations.

Resumption of normal operation and restart criteria.

Team training.

Practical Investigation Considerations:  Gathering Evidence

Legal and credibility Concerns

On-site investigation overview.

CCPS approach.

Specific plan.

Priorities for the PSII team.

Initial site visit.

Sources of information.

Field investigation tools / equipment / supplies.

Personal equipment.

Protective gear.

PSII team supplies.

Witness interviews.

Identifying witnesses.

Human characteristics related to interviews.

General guidelines for collecting information from witnesses.

Conducting the interview.

Common avoidable mistakes.

Physical evidence.

General considerations.

Preservation.

Identification.

Document control.

Photography.

Overview.

Guidelines for maximum results.

Third-party information.

Aids of studying evidence.

Sources of information.

Analyzing physical evidence.

Laboratory testing in support of failure analysis.

Chemical analysis.

Mechanical testing.

New challenges in interpretation of evidence.

References.

Multiple Cause Determination

Introduction.

Concept of multiple causes.

Multiple cause analysis.

Illustrative case histories.

Type 3 approach.

Tool kit for multiple cause determination.

Logic tree diagram.

Fault tree analysis.

Guidelines for stopping tree development.

Human factors applications.

Fact / hypothesis matrix.

Simulations and re-creations.

Determining conditions at the time of failure.

Severity of consequences.

Flowchart for multiple cause determination.

Introduction.

Develop chronology of events.

List facts.

Develop logic tree.

Review and confirm logic against facts.

Completeness test.

Systems causes test.

Overall review test.

Iterative loop.

Case history, example applications.

Logic tree development.

Three-truck incident.

Fire and explosion incident fault-tree.

Data driven cause analysis.

Conclusion.

References.

Recommendations and Follow-Through

Major Concepts

Development of recommendations

Responsibilities

Attributes of good recommendations

Types of recommendations

Inherent safety

Hierarchies and layers of recommendations

Disciplinary action/commendation

The "No-Action" recommendation

Expanded Flowchart Discussion

Select one cause

Develop and examine preventative action

Management of change

Completeness test

Restart/resumption of operations

Establish and prepare to present recommendations for preventative action

Review recommendations with management

Documentation of recommendation decisions

Implementation of recommendations and follow-up action

Management system for follow-through

Reports and Communication

References

Formal Reports and Communication Issues 

Initial notification

Interim reports

For written report

General

Abstract

Background

Narrative description of the incident

Root causes

Recommendations

Other

Criteria for restart

Capturing lessons learned

Internal

External

Sample reports

Quality assurance

Check list

Good practices to avoid common mistakes

References

Development and Implementation

Developing the initial management system

Commitment by management

Incident reporting system

Incident classification system

Formation of the team

Team organization

PSII team operations

Identifying root causes

Recommendations and findings

Formal reports

Implementation of recommendations

Process safety incident investigation documentation

Integration with other functions and teams

Process safety incident investigation critique mechanism

Review and approval

Implementation

Initial training

Team training

References

Appendix A:  Relevant organizations

Appendix B:  Annotated bibliography

Appendix C:  Selected sampling of Type 3 deductive investigation methods

Rhone Poulenc -- Description of the Causal Tree Method

MCSOII:  Rohm and Haas Texas Inc. Incident investigation guidelines

Appendix D:  Actual incidents

Phillips 66 Company Houston Chemical complex

Piper Alpha

Bhopal, India

Pemex

Three Mile Island

Sevesco

Feyzin

Other recent major incidents

Appendix E:  Excerpts from regulations on investigation of process safety incidents

Appendix F:  Example case study:  Fictitious NDF incident

Appendix G:  Sample applications of various root cause determinations

Multiple-cause-systems-oriented incident investigation applied to NDF hypothetical incident in Appendix F.

Flashback from waste gas incinerator into air supply piping

More bang for the buck:  Getting the most from accident investigations

Failure of synthesis gas compressor

Appendix H:  Sources of information about incident investigation techniques listed in table 2-1

Glossary

Acronyms and abbreviations

Index